The CareProof audit is not a generic compliance checklist scraped from a search engine. Every standard is grounded in a real enforcement pattern, a real licensing rule, or a real cost we've seen agencies absorb when something went wrong. This page is the index to the framework. The audit itself takes about eight minutes and gives you a personalized risk profile.
The eight pillars
Each pillar represents a category where non-medical personal care agencies face real exposure — from state licensing surveys, federal labor enforcement, civil litigation, or due diligence findings during an acquisition.
HR Foundation & Employment Documentation
7 standardsJob descriptions, offer letters, I-9 records, signed acknowledgments, EEOC compliance, and the personnel file architecture state surveyors actually open first.
Background Checks
5 standardsState-required criminal history checks, abuse registry screens, refresh cadence, FCRA-compliant disclosures, and the EEOC individualized assessment most agencies skip.
Training & Competency Systems
6 standardsInitial orientation, ongoing competency, skills validation, documentation of training hours, and the records state surveyors expect to find on demand.
Independent Contractor Compliance
5 standardsWorker classification analysis under the DOL 2024 economic reality test, contractor agreements, control documentation, and the audit trail you'll need if challenged.
Security & Data Protection
5 standardsClient data handling, caregiver device policies, breach response procedures, and the privacy practices state licensing increasingly asks about.
SOPs & Operational Procedures
6 standardsWritten policies and procedures covering incident reporting, client rights, grievance handling, infection control, and the operational documentation regulators expect to see.
Insurance Coverage & Risk Transfer
5 standardsGeneral liability, professional liability, workers' comp, non-owned auto, cyber, and the coverage gaps that show up at the worst possible time.
Wage & Hour Compliance
6 standardsFLSA classification, overtime calculation on multiple pay rates, the live-in caregiver exemption, travel time, training time, and the recordkeeping required to defend any of it.
Forty-five standards in total. Every one carries a Yes / Partial / No answer in the audit, weighted equally within its pillar.
How the scoring works
Each answer scores 1 for Yes, 0.5 for Partial, and 0 for No. Your overall score is the percentage of the maximum across all 45 standards. Pillar-level scores show you which categories are pulling your risk up — and which ones aren't.
The score is a risk profile, not a grade. A 72% doesn't mean you're a B-minus agency. It means a specific 28% of your compliance posture is exposed, and the audit names exactly where.
The risk bands
Multiple foundational gaps across categories. Immediate exposure to citations, wage claims, or coverage denial. Most agencies in this band have never been audited — yet.
Some systems exist but documentation, consistency, and enforceability are weak. A licensing survey or DOL letter would surface multiple findings.
Core systems are in place but specific pillars carry exposure that would matter in due diligence, litigation, or a targeted enforcement action.
Strong compliance posture across most pillars. Remaining gaps are typically narrow and addressable through documentation refinement rather than systems rebuild.
What you receive when you complete the audit
Your overall risk score. Pillar-by-pillar percentages so you know where the exposure lives. Your top three gaps, named specifically. And — if you choose — a 20-minute Gap Review call where we walk through your results together and tell you which gaps to address first.
The audit is free. The Gap Review call is free. Neither requires a credit card or a commitment.
Frequently asked questions
Is the audit really free?
Yes. The 8-minute audit and the optional 20-minute Gap Review call are both free, with no credit card and no obligation. The paid engagement is something you decide on only after seeing your results and talking through them with us.
Who is the audit built for?
Independently owned non-medical personal care home care agencies operating under state licensing. If you provide skilled medical care under Medicare certification, the audit is not designed for you — most of our standards live outside the Medicare conditions of participation.
Why 45 standards?
The 45 standards are the categories where we've seen real consequences play out — citations, wage findings, valuation chips at acquisition, denied insurance claims. A longer list would feel comprehensive but would water down the signal. A shorter list would miss real exposure.
How accurate is an 8-minute self-audit?
The audit is a diagnostic, not a forensic review. It surfaces the categories where you're most exposed. The 90-day remediation engagement is where the actual document-level work happens. Think of the audit as the MRI and the engagement as the surgery — you wouldn't skip the imaging.
What happens to my data?
Your responses are stored privately. We use your contact information only to send you your results and, if you want, to follow up about the Gap Review call. We don't sell data, share it with third parties, or add you to marketing lists outside the brief follow-up sequence.
Eight minutes. Forty-five standards. One honest score.
You can read about the framework or you can find out where your agency actually stands. The audit drops you straight into Question 1.
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